💼 REGISTER NOW! NEW CERTIFICATE! LEADING SELF: Begins June 6!
Signature Programs Self-Paced Courses Consulting Blog About Connect DOWNLOAD free eBook! Login

Using Empathy to Build Trust

 

Today we're talking about using Empathy to build trust. Standing in someone else's shoes. People want their opinions to count. They want to weigh in.   

 Let's start with the idea of a Paradigm: a pattern/model/map of your mind and how you see the world. We see the world subjectively through our own lens. Our paradigm is comprised of values, beliefs, gender, age, race, politics, education, history, expectations etc...  

A mature person can recognize and honor their own paradigm. They are able to view the world through their own paradigm, but have the energy, respect and maturity to see someone else's paradigm. They hear what others have to say. Learn to see the world from someone else's paradigm.  

 An immature person sees their own paradigm and that's it. Other opinions don't count, they don't care for anyone else. It's really all about themselves.  

TECHNIQUES TO BUILD EMPATHY

1: Reflecting: Rephrasing content back. Provides clarity....

Continue Reading...
Close

50% Complete

Two Step

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.